Alex wan

is looking for freelance projects. 🔎

Bis 2018, Service Training section supervisor, Panasonic (China)
Frankfurt am Main, Germany

Skills

MS Office
Communication skills
Marketing
Customer service
Maintenance
Analytics
Customer Support
independent
Reliability
Responsible
Efficiency
Soft Skills
problem solving skills
ability to work under pressure
Customer orientation
Customer satisfaction
Team work
Leadership development

Timeline

Professional experience for Alex wan

  • Current 1 year and 7 months, since Feb 2025

    Lagermitarbeiter

    Chinese Supermarkt

    Arbeit als Lageristin in einem chinesischen Supermarkt in Darmstadt.

  • 6 years and 9 months, May 2011 - Jan 2018

    Service Training section supervisor

    Panasonic (China)

    Der Leiter der Schulungsabteilung ist für die Überwachung und Verbesserung der Schulungsprogramme und -initiativen innerhalb der Kundendienstabteilung verantwortlich. Diese Rolle konzentriert sich auf die Entwicklung der Fähigkeiten und Kenntnisse von Kundendienstmitarbeitern, um eine qualitativ hochwertige Servicebereitstellung, Kundenzufriedenheit und effiziente Problemlösung im Zusammenhang mit LED-/LCD-TV-Produkten sicherzustellen.

  • 2 years and 1 month, Apr 2009 - Apr 2011

    KA post-service supervisor

    Dell Technologies (China)

    The Post-service supervisor for Dell Corp. typically has a range of responsibilities focused on ensuring high-quality customer support and service. These responsibilities help ensure that Dell's post-service support remains reliable and customer-focused.

  • 4 years and 8 months, Jul 2004 - Feb 2009

    Maintenance Engineer

    Shenzhen HASEE Computer GmbH

Languages

  • English

    C1 (Fluent)

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