Alexandra Mester-Beger

Lead UX strategy and end-to-end product design for complex HR workflows across web, mobile, and tablet. • Increased adoption by restructuring core workflows and reducing user errors. • Shortened delivery cycles through early cross-functional alignment and clear decision frameworks. • Strengthened product direction through workflow gap and competitive analyses. • Improved team velocity with scalable DesignOps templates and documentation. • Reduced operational costs by introducing AI-supported practices.

Led UX/UI for multi-platform HR and time-tracking workflows. Improved task success and reduced user errors by redesigning core flows. Accelerated delivery through early cross-functional alignment. Built key DesignOps foundations (Figma source of truth, reusable patterns, documentation) and improved onboarding with clear structures and naming conventions.

Designed onboarding flows, product messaging, and activation systems for SaaS clients. Improved conversion using behavioral data, funnel analysis, and user insights. Conducted research and segmentation to identify high-value opportunities—experience that now strengthens my UX strategy, product thinking, and evidence-based decision-making.

Managed Microsoft Partner Network accounts and increased partner acquisition by 60% through improved onboarding and relationship management. Coordinated cross-functional teams to deliver tailored solutions, strengthening client satisfaction and retention. Developed strong stakeholder communication and problem-solving skills now applied in product design.

Resolved complex technical issues for English- and Italian-speaking users, improving satisfaction through clear communication and efficient workflows. Managed service requests and onboarding/offboarding processes, reducing friction and increasing operational efficiency. I built systems thinking, analytical skills, and user empathy that now strengthen my UX practice.

Bachelor’s Degree (BA): Major in Art History, Visual Cultures & Criticism. Minor in Italian. Grade: 4.0 GPA (German grade: 1.0) In a nutshell: - Strong foundation in art history, visual cultures, and criticism. - In-depth knowledge of Italian language, culture, art, and film, enriched by an Erasmus scholarship in Rome. - Practical skills in curating, exhibition planning, and research.