Alexandru Trifanescu

# responsible for the development and growth of the new training organization # responsible for the successful general organization and implementation of training programs # develop a successful training strategy for the fast growing Track & Trace business activities # develop strong partnerships with external business partners in order to cover a wider range of training topics # delivered excellent national and international courses for Key-Account customers

# plan and organize international training activities together with the local Mercedes-Benz subsidiaries or general distributors worldwide # conduct national and international training session on different Mercedes-Benz Trucks & Vans related topics (English, French and German speaking countries) # actively involved in the organization of international Train the Trainer sessions at the Mercedes-Benz Global Training location in Stuttgart # participated to different trainings and development programs

# responsible for the successful organization and implementation of training programs, in accordance with the Daimler standards # developed and implemented a reliable training process # responsible for the budgeting of the training department # delivered excellent training and presentation sessions for the national authorized Service Partners and customers (both technical and after-sales). # actively and competently represented the company at different international Training Manager Conferences

# improved the company’s After-Sales experience in Romania by offering excellent technical customer support. # Scheduled and conducted customer visits together with the sales departments, in order to increase market share of the company. # Competently solved complex requests by collaborating with the customer support department in the German headquarter. # Actively involved in different After-Sales topics and projects. # Promptly coordinated the 24h Service activities