Alfredo madrazo

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. • Build and maintain strong, long-lasting client relationships. • Negotiate contracts and close agreements to maximize profits. • Ensure the timely and successful delivery of effective solutions according to the customer’s needs and objectives.

• Process duty drawback claims including, but not limited to matching imports against exports, determine scope of drawback claim for each assigned claim period. • Maintain knowledge of applicable laws, regulations and standards (existing or impending) related to Canadian and International Customs drawback and/or other duty mitigating programs.

• Conducting exporter origin verifications i.e. confirm commodities certified by the exporter and/or the producer qualify as originating in accordance with Rules of Origin Regulations under the North American Free Trade Agreement (NAFTA). • Determine the correct Tariff Classification and origin of goods under the World Customs Organization and the NAFTA to establish applicable rate of duty.

• Monitor and provide support to the manager to ensure the ongoing integrity of the administration of the CSA/FAST program. • Responsible for the department budget. • Provide guidance, feedback and on-going communication to the Senior Program Officers to ensure continued support of the program.

• Ownership of the replenishment cycle (order through delivery, invoicing and payment) for our customers as well as all outstanding receivables and adjustments. • Daily interaction with customers, salespersons, shipping sites and carriers. • Processing customer orders (most via electronic data interchange with our customers).

MBA

International Commerce and Information Technology