Ali Hassan

- Providing support for AWS customers in the EC2 service, EBS, VPC, SSM, Cloudtrail beside other AWS services. - Providing support for Linux OS with it's different distributions.

- Working Experience in virtual network: Openstack neutron/ Distributed virtual router (DVR) and Open virtual Switch (OVS). - Good knowledge of cloud computing categories (IaaS, PaaS & SaaS) and virtualization solutions (KVM, VMware & Xen). - Strong working experience with Linux (RedHat & CentOS). - Technologies : Openstack - Ansible - Neutron - Bash - Linux - Kubernetes - KVM -OVS

Providing application support for Vodafone Money transfer service "M-Pesa" in five markets "Countries" through Africa . Providing support to Linux systems and Oracle DBs which hold our Application . Applying patches to systems through approved changes following the supporting process . Getting Involved with customer communication to illustrate the best approach for solving the issue . Illustrating Technical issues with a way that non-technical customer can deal with .

- Monitoring AMS & BRS systems at Luxor International Airport - Handling Incidents and writing reports describing system status and performance - Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Installing and Managing applications in Linux environment (RHEL - Centos -Ubuntu -Debian) , Configuring services SSH / Crontab / Iptables / Firewalld / ntp / chrony . taking care of connectivity ip addressing and routing . configuring tunneling through ssh / openvpn . installing opensource software . Troubleshooting issues through tracing logs . Installing and configuring Apache / SQL service

- Bachelor of engineering in Communications Engineering - Recognized by ZAB as equivalent to Bachelor of engineering in Germany.