Alina Alina
Skills
Timeline
Professional experience for Alina Alina
- Current 2 years and 1 month, since May 2024
Night Auditor
Congress-hotel
Managed overnight operations and ensured guest satisfaction. Audited and reconciled financial transactions and guest accounts. Prepared and submitted daily financial reports. Assisted with check-ins, check-outs, and guest inquiries. Ensured hotel safety and security during night hours.
- 5 months, Nov 2023 - Mar 2024
Client Service Coordinator
Panorama by Mercure
Managed the day-to-day administrative operations of a thriving spa, ensuring seamless and efficient service delivery. Successfully scheduled and managed appointments, optimizing spa resource allocation and maximizing client bookings. Maintained accurate client records and financial data, using (CRM system), and generating comprehensive reports on key performance indicators (KPIs).
Languages
Russian
C2 (Expert / native speaker)
English
C1 (Fluent)
German
A1-A2 (Basic)
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