Alina Alina

Managed overnight operations and ensured guest satisfaction. Audited and reconciled financial transactions and guest accounts. Prepared and submitted daily financial reports. Assisted with check-ins, check-outs, and guest inquiries. Ensured hotel safety and security during night hours.

Managed the day-to-day administrative operations of a thriving spa, ensuring seamless and efficient service delivery. Successfully scheduled and managed appointments, optimizing spa resource allocation and maximizing client bookings. Maintained accurate client records and financial data, using (CRM system), and generating comprehensive reports on key performance indicators (KPIs).