Alina Buzatu

In charge with matching new clients needs to the customised programs we can deliver. Sustaining training and coaching programs.

Training 3 experience working as a trainer for British Council Bucharest (specific for the Conversation Club Program) and Noble Manhattan organisations.Organising my own training programs. Sustaining trainings, workshops and seminars on the topics of coaching abilities, communication, procrastination, planning, time management. Coaching More than 400 hours of coaching delivered so far.

• Involved with planning, organizing and sustaining trainings for the sales colleagues • Analysis of the printing costs and infrastructure, at the site of the client • Presenting to the client findings of analysis and guidelines for optimization proposal together with creating and sustaining to the client the financial and technical offer • Involved in the presales process • Specialization in OPS (Optimized Print Services) consultative selling concepts.

• Dynamics Axapta 4.0 set-up for business industry features • Offering support and monitoring the client’s activities • Presenting weekly demos of new developed features of the add-on (Raw Trade Materials) during the spint iterations • Building the test plan • Writing specific documents for each new developed functionality. Writing end user manuals

• Sustaining presales activities: demos of the application at the client side (Milan and Bucharest) • Building and planning the test plan • Testing activities and writing specific documents for each new developed functionality • Offering support and monitoring clients’ activities.

• Planning and sustaining trainings and presentations for the Accounts Payable and Accounts Receivable modules • Creating training documentation and writing manuals • Support and assistance in the implementation process for different clients • Dealing with different clients’ demands by phone and emails

• Offering support and consultancy to the clients for different demands • Promoting Orange services and policies • Explaining to the clients the structure of the products and services offered by Orange • Recording customers complains and follow up the initiated requests

Management, Consultancy, Economics

Major in Business Informatics