Alirio Boscán

Location: Buenos Aires, Argentina. Description:

Location: Buenos Aires, Argentina. Description: I provided support to the projects involved through SAP Master Data Migration by doing the following tasks: requirements analysis, functional design, settings customization, unit tests, comprehensive tests, user test support, pre Cut-Over, and Cut-Over support, post Go-Live support, and archiving and documentation maintenance (in Spanish and English).

Location: Maracaibo, Venezuela. Description: I was able to provide operational and clerical support to the Retail Manager. Some of my duties were supervising the sales staff, making sure the store's sales targets are attained, solving customer complaints, scheduling shifts, checking product displays, and writing sales reports. In addition, I worked in a flexible schedule for the support of the store at the opening and closing operations including work on weekends and holidays.

Location: Maracaibo, Venezuela. Description: As a Mobile Sales Executive, I help customers select the right mobile device for their needs and also sell other telecommunication services. Some of my duties were greeting customers, approaching potential clients, asking questions, answering customer inquiries, promoting products, explaining features, collecting payments, and updating sales records.

Key tasks and responsibilities of this role were: - Collaborating with the Human Resources Department in the development of a work procedures manual that would cover front desk tasks in order to describe standards of employees' behavior and formal operational procedures. - Conducting surveys and in-field observations to the front desk employees. - Helping to train current employees on the new work procedures manual. Technologies & tools: Microsoft Word.

Location: Buenos Aires, Argentina. Grade: Higher Technician in Systems Analysis. Status: In progress. Program duration: 3 years. Subjects:

Location: Maracaibo, Venezuela. Grade: Graduate in Political Science. Status: Partially completed. Program duration: 4 years. Subjects:

Location: Venezuela. Status: Finished. Subjects: mathematics, statistics, accounting, administration, budget fundamentals, banks, audit, insurance, office management, human resources, english, basics of legislation and laws, computing, business, and project management.