Allan Omar Zepeda Rodriguez
Skills
Timeline
Professional experience for Allan Omar Zepeda Rodriguez
- 5 years and 3 months, Aug 2019 - Oct 2024
Technischer Supporter
Microsoft Corp.
• Microsoft is one of the largest tech vendors, with presence all around the world providing technological solutions to its Clients, I was a member of the support team from this company and i was in charge to provide support to Microsoft Premier Clients, it means to Clients that has a contract with Microsoft to receive support. • As a specialist i took 4 type of cases troubleshootinh, advisory, critical cases and RCA cases (root cause analysis) in my expertise areas.
Languages
Español
C2 (Expert / native speaker)
English
C1 (Fluent)
French
B1-B2 (Good)
German
B1-B2 (Good)
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