Allen Basic

- Standardization of sales processes/workflows - Documentation/BPMN 2.0 - Reporting & maintenance of various dashboards - CRM Admin (sugarCRM/HubSpot) - Confluence Admin - Sales area - Data cleansing & quality management in Sales - Conducting cross-departmental training courses/workshops - Interface function sales/tech. processing/networking op./accounting - Project owner "Sales Enhancement" - end-to-end automation of order processing; from lead entry to processing & project planning to delivery & invoicing

- CRM Lead - Migration of a CRM system to standardize data collection and quotation submission - Handling customer inquiries - Quotation submission and CRM maintenance - Further development of various sales processes - Standardization of sales activities - Interface function between sales, technical processing, networking operations, and accounting

- Operational coordination of roaming tariffs and cost rates (E-Mobilty) - Acquisition and support of roaming partners - Contract negotiations with potential roaming partners - Maintenance of related CRM data - Planning and implementation of roaming projects

- Supporting marketing managers in organizing and implementing various projects - Preparing funding documents - Maintaining and entering CRM-relevant data - Preparing and developing presentations for trade fairs and customer meetings - Creating reports, marketing materials, and similar documents

- B2B customer acquisition - Support and management of B2B clients - Management of own customer portfolio - Responsible for both field and office sales (external and internal sales activities)

- Sales consulting and customer information - Cashier - Independently restocking merchandise in the store area - Labeling merchandise with prices - Warehouse maintenance (monitoring and managing inventory) - Unpacking, ironing, and storing merchandise

- Promotion & Marketing for many different brands (e. g. TKMaxx, Purina, Diageo, Wien Energie)

- Data maintenance and data entry - Telephone customer surveys / outbound calls

- Handover of replacement vehicles to customers - Fleet management and vehicle availability coordination - Post-processing of vehicles after return by customers

-Promotion & Marketing for many different brands (e. g. ARA, Emmi, Lindt & Sprüngli)

Schwerpunkt Vertriebscontrolling