Alpha Jacob Johnson

Fähigkeiten und Kenntnisse

Cash Handling
Communication
Decision-Making
Administration
Cost Control
Desserts
Cross-cultural Teams
Attention to Detail
Documentation
Fine Dining Service
Business
Cross-departmental Coordination
Easily Adaptable
Hotel Management
Business Correspondence
Food and Beverage Operations
Cross-functional Team Leadership
English
Housekeeping
Customer Satisfaction
Food Service
Inventory Optimization
ERP Software
Customer Service
Front Office Operations
Event Management
KPI Reporting
Daily Operations
Gastronomy
F&b
Letter Writing
Data Maintenance
F&B Management
Malayalam
Google Workspace
Multitasking
Guest Relations
F&B Operations
Office Administration
Management
Guest Service
Microsoft Office
Operational Excellence
POS Systems
High Level Of Accuracy
Microsoft Outlook
Operations Administration
Problem Solving
Hospitality Industry
Monitoring Performance
Operations Coordination
Procurement
Service Delivery Management
Teamwork
Operations Management
Purchase Orders
Service Delivery Optimization
Telephone Reception
Operations Process Improvement
Quality Control
Service Standards
Traineeships
Organization Skills
Quality Control Reporting
Upselling & Cross-selling
Sports
Organizing Meetings
Receptionist Duties
Wine Service & Pairing
Standard Operating Procedure (SOP)
Phone Etiquette
Reservations
Stock Management
Resource Planning
Streamlining Operational Processes
Scheduling
Streamlining Process
Supervisory Skills
Team Management

Werdegang

Berufserfahrung von Alpha Jacob Johnson

  • Bis heute 4 Monate, seit Feb. 2026

    kellner

    Le Garage - Vinothèque Culinaire

  • 1 Jahr und 9 Monate, Mai 2024 - Jan. 2026

    Kitchen Assistant

    Le Garage - Vinothèque Culinaire

    Contributing to the day-to-day culinary operations of Le Garage, a distinguished wine-focused restaurant in Berlin, supporting a skilled kitchen team in delivering consistently high-quality dishes in a dynamic, fast-paced environment. Assist in the preparation of main courses and desserts, maintaining consistent quality, plating standards, and presentation Uphold strict hygiene and food safety protocols in full compliance with German health and safety regulations Coordinate workflow between the kitchen and

  • 1 Jahr und 3 Monate, Jan. 2022 - März 2023

    Operations Manager

    escape spot

    Led the full-scale daily operations of a hospitality establishment, taking ownership of everything from team coordination to vendor management. Oversaw scheduling, resource allocation, and service delivery to ensure a seamless guest experience across all touchpoints. Managed and motivated cross-departmental teams, building a collaborative work culture focused on performance and accountability. Drove procurement strategy by negotiating with suppliers, managing purchase orders, and maintaining tight budget co

  • 5 Monate, Mai 2019 - Sep. 2019

    Food And Beverage Intern

    Hyatt Regency

    Completed an immersive operational traineeship at one of Chennai's premier 5-star properties, rotating across key departments including Room Service, Kitchen, Front Office, and Bell Desk. Gained hands-on exposure to the full guest journey — from arrival to departure — while upholding the brand's hallmark service standards. Supported seamless guest check-in and check-out operations, delivering personalised service in a high-volume luxury environment Assisted in complaint resolution and service recovery, ens

  • 2019 - 2019

    Operations Intern

    Hyatt Regency

    • Rotated across Room Service, Kitchen, Front Office, and Bell Desk departments in a 5-star environment • Assisted in guest check-in/out, service delivery, and complaint resolution to ensure guest satisfaction • Maintained accurate operational documentation, guest records, and daily activity logs

Ausbildung von Alpha Jacob Johnson

  • 1 Jahr und 8 Monate, 2024 - Aug. 2025

    Master's degree

    Berlin School of Business & Innovation (BSBI)

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