Alya Benkhira

Own supplier relationships, purchase order workflows and procurement planning across all product lines, ensuring zero operational interruption. Spearheaded the company-wide Notion implementation - architecting department workspaces, digitising knowledge bases, standardising task management and building onboarding documentation from scratch. Delivering measurable improvements in supplier reliability and lead times as a core pillar of the company's operational turnaround. Collaborate cross-functionally wit

Managed the end-to-end customer interaction cycle - technical quotations, order entry, follow-up and resolution - maintaining high satisfaction scores. Designed and built a structured spare parts catalogue for consumables and fast-rotation components, part of a broader internal knowledge digitalisation effort. Produced monthly business analytics reports for management performance reviews and strategic decision-making. Maintained accurate ERP records and kept technical and commercial databases up to date.

Designed, developed, debugged and documented digital and electronic circuits for large-format inkjet printers. Built and executed validation test plans; interfaced with ASIC and FPGA design teams to define hardware boundaries. Contributed to system architecture definition and conducted future technology research within the division.

Handled inbound sales calls, order entry, stock review and invoicing using JD Edwards ERP. Actively led participation in the migration from Galileo to SAP, supporting colleagues throughout the transition.

End-to-end admin support across two organisations: client liaison, digital certificate generation, invoicing, budget preparation and Excel/Access reporting.