Aman Rathi

1. Working on Sentiment Analysis & Natural Language Processing of over 27 lakhs product reviews, and their ranking on multiple interventions. 2. Working closely with warehouse, logistics, CRM, purchase, and other product development departments to create and maintain features and integrations of ecosystem. 3. Actively working on customer-care features, viz. Need Help, Chatbot, IVR Alternate & Shipment Tracking, with streamlined operations & reduced customer calls by 22%.

1. Analysed Business Functional Requirements, facilitated meetings, viz. Scrums, Grooming Backlogs, Planning, Reviews, Retrospectives, Triage & Releases. 2. Worked on projects like Embarkation & Online check-in & provided hassle-free on boarding to over 25 Lakh users (as per report of Mar 2018- Feb 2019) 3. Worked on onboard activity applications, synced with 15+ already running applications, on & off the ship.

Core topics included in this course are Digital Electronics, Programming Languages, Microprocessor, Computer Software, System Software, Operating System, among others.