Amanda Ng

I conduct single projects on following topics: - Digital marketing & sales - Email marketing, automation & sales funnels - Social media strategy and content - Website design & UX - Business development

Nordea’s innovation program challenged us with diverse business design problems. We got to ideate, prototype and test our designs for both internal and external customers. Last week, we presented our bold and futuristic project to Nordea's internal think thank -society. Tasks included: • Analysis and identifying of business and customer opportunities • Innovation and ideation sketching • Research and problem solving • Prototype and storyboard creation • Stakeholder management

Financing of both corporate & consumer car loans. As a parallel project: Coordination of clients' GDPR consents.

Working in LIFW has taught me the importance of seeing the big picture; which actions are necessary to make the entity work properly. Tasks included: • Inbound marketing activities; email marketing, marketing automation, SEO • Social media management and content creation • Online course material creation for customers • Participation in business development activities • Website & landing page design, copywriting • Communication with business partners and consultants

Leasing limit department's end of lease team. • Conducting end of lease measures of leasing limit contracts • Serving and communicating with the end customers • Cooperation and contacting external partners • Mentoring of new employees My problem solving skills as well as process development skills were improved due to participation in process planning activities. The job required good organization skills as well as good comprehension of the whole process.

I worked as a summer employee in leasing customer service team. • Management of leasing contracts during the lease period • Measures concerning the end of lease • Contacting and serving lessees and the sellers • Internal communication between departments • Providing information on products and services Key learning areas consisted of improved cooperation with my team and superiors, enhanced ability to handle different tasks as well as communication with corporate customers.

I worked as a part-time customer service agent for Barona Hoiva Ltd's client which is one of the biggest health care providers in Finland. • Customer service and guidance • Providing information on products and services • Appointment booking/cancelling/rescheduling by using Doctorex program My ability to work under pressure effectively and precisely has developed further due to quantitative and qualitative targets that are set.

I guided students that participated in excercise groups for business mathematics along with three other instructors. The main criteria for selection was excellent skills in business mathematics. We planned the sessions ourselves without guidance of the course teachers.

The programme pays special attention to understanding of modern business environments where creating economic value needs to be simultaneously aligned with creating long-term value to the entire society in a responsible manner.

Minor subject: Political Economy