Ing. Amir Elgammal

Planned, designed, implemented, migration & maintaining DevOps infrastructure, Jenkins , Ansible, Docker, Kubernetes, Nagios, Terraform, Azure DevOps, AWS CloudFormation, CI / CD Exchange on-premise & online Office 365 , Azure , Intune , EMS, ,Windows 10 autopilot ,ATP,MFA,SSRP, SCCM, etc

Hired as a full-time Microsoft systems engineer following initial consulting role. Provide Microsoft Azure EMS “including AAD Premium, conditional access policies, MFA, SSPR, Intune MAM&MDM, AIP, SSO, etc.” M365 Planning & implementation, troubleshooting. Key Contributions:

Provide Microsoft/VMware/Symantec endpoint production and backup exec, etc. implementation, administration, troubleshooting VMware administration, MS SCCM/SCOM. Also manage File and print servers, AD/DNS/DHCP, load balancers. Managing HP 3par SAN Storage, HP Blade Enclosure & Blade switch configuration, management and troubleshooting. Design and implement highly available (HA) and disaster recovery (DR) solutions for clients and employer with DR site in office 365 and Windows Azure.

Maintain network and workstation hardware and software. Monitor network to ensure Network availability to all system users and perform necessary maintenance to support Network availability. Perform routine backups and archival of files stored on the network to Assist with disaster recovery. Assists in maintaining the operating system and security Software utilized on the network, including the addition of new users to the network and Establishment of rights and privileges

Respond to requests for technical assistance in person, via phone, electronically diagnose and Resolve technical hardware and software issues research questions using available Information resources advise user on appropriate action follow standard help desk Procedures log all help desk interactions administer help desk software