Amr Haridy

-Webmethods/Tibco Consultant for EAI team of Orange Egypt Telecom Company. -Act As a consultant to customer (Orange Egypt Telecom) during the gathering and analysis of requirements -Lead workshops and discussions with technical teams -Deliver a functional requirement scope document -Review the Architecture of the existing system ,and provide enhanced Architecture

-Working as a Telecom Consultant for IBM Customers (Etisalat Misr,DU dubai): -Tibco Consultant /developer/core catalogue configurator at Etisalat Misr Telecom Company on site team ,Participating in products design, implementation and Troubleshooting ,supporting and deploying systems on production - Solution Designs for DU Telecom Dubai e- commerce Order Management Project & for Telecom Egypt Service bus Project.

-Lead many integration projects that introduced offers/products that are based on multi- platform complex integration and process logic using WebMethods developer -Dealing with (CRM / IN / VAS / Billing /MobiCash/WinCash/ IT / Core.......) as Back end systems and ( Portal/Siebel/IVR/USSD..) as Front End systems. -Respectively held the following position:Analyst Programmer,Senior Analyst Programmer,Team Leader -Responsible for training and development of the assigned team.

- Provided quality technical support in primary area of responsibility (network operations, server operations, system monitoring, Problem Management). - Assisted in developing and implementing new processes and procedures. - Documented problems in the Problem Management system, providing detailed information and analysis. - Provided basic level support of Disaster Recovery processes in house, such as backup and restore processes