Ana Maria Villalba Merchán

Angestellt, Responsable Comercial y de Marketing, Doña Julia Golf Club
Casares, Spanien

Fähigkeiten und Kenntnisse

Contracts
Contract Negotiation
Customer Service
Customer Relationship Management
Customer Support
Customers
Event organization
Organizational Development
International organizations
Events
Marketing Events
Online Marketing
Social Media Marketing
Marketing
Content Marketing
Digital Marketing
Corporate Design
Graphic design
Website
Social Media
Fair Trade
Travel Management
Business travel
Travel agency
Hotel Management
Tour Operating
Collective agreement
Supplier agreements
personalized customer service
MEMBERSHIP
Member-get-member
member loyalty
Loyalty program
Loyalty Marketing
Loyalty Management
Data Privacy Protection
Business Development
Business analysis
Pricing
Pricing strategy
Insurance Management
Secretarial Service
secretary

Werdegang

Berufserfahrung von Ana Maria Villalba Merchán

  • Bis heute 14 Jahre und 9 Monate, seit Okt. 2010

    Responsable Comercial y de Marketing

    Doña Julia Golf Club

    Assist to trade fairs, negotiation of contracts, princing politics with tour operators/agencies/hoteles worldwide. Agreements between other courses and other companies. Marketing (offline & online), social medias management and website. Personalized customer service and members. Organize and promote golf course tournaments. Upgrade golf course database.

  • 3 Monate, März 2011 - Mai 2011

    Golf Accademy & Caddy Master

    Villa Padierna Resort

    Trainnee in the golf accamy, Help & organize the Pro with his golf lessons. Sell golf lessons. Sell greenfees for the golf course Tramores. Driving Range organization, sell range cards, daily close accounts, prepare the driving range for the customers.

  • 3 Monate, Apr. 2010 - Juni 2010

    Recursos Humanos

    Set Pierre et Vacances

    Hotel Human Resurces trainning. Help and control the payrolls and settlements, upgrade the datebase, imputs, costs, CV selection, Work hourss control in the different department, holidays control, files night shieft hours calcs, telephone customer service, vice versa

  • 1 Jahr und 2 Monate, Sep. 2008 - Okt. 2009

    Caddie Master

    Grupo Evemarina

    Bookings & confirmations Customer Service Pro Shop management Customer sales Organize golf tournaments

Ausbildung von Ana Maria Villalba Merchán

  • 2015 - 2015

    Golf Course Management and direction

    Universidad de Turismo de Malaga

    http://www.uma.es/media/files/curso_golf.pdf

  • 2007 - 2010

    Management and Finances

    I.ES Mar de Alborán

    Finances Accounts Taxes Payrolls, settlements Company management

Sprachen

  • Englisch

    Fließend

  • Französisch

    Gut

  • Deutsch

    Grundlagen

  • Spanisch

    Muttersprache

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