
Mag. Ana Vincenzoni
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ana Vincenzoni
- Bis heute 7 Jahre und 1 Monat, seit Juli 2018
Health and Safety Administrator
SIRO, Dublin, Ireland
Management of master Trackers & Folders Document Control & Archiving Preparation of monthly reports Interaction & Communication with Contractors & ESB Arranging meetings and venues on behalf of the Build/HSEQ team Taking minutes at the meetings Development, implementation and continuous improvement of new ideas and methods Work with company’s ExtraNet System for site access Approval of monthly invoices Responsibilities for PPE equipment & stock control
- 1 Jahr und 3 Monate, Apr. 2017 - Juni 2018
Business Energy Customer Service Administrator
SE Airtricity, Dublin, Ireland
Call handling, emails and web-chat – promoting and maintaining an extremely high level of customer service/account management Process the opening and closing of Business accounts as per our change of tenancy processes Working towards set targets as part of a team using established guidelines, procedures and process driven methodology Invoice validation Log all calls in customer information system Maintain a high level of attention to detail and focus on quality when capturing information
Responsible for validating contractual information, entering and coordinating Agreements/Orders/Letters Review Agreements & Orders to ensure all legal requirements are met & documentation is complete Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance
- 1 Jahr und 3 Monate, Okt. 2013 - Dez. 2014
Associate Computer Technician
Croatian Ministry of Maritime Affairs, Transport and Infrastructure, Zagreb
Part of the larger team of IT support within the Ministry Was part of the task force who was dealing first with the issues and either resolving or escalating them Computer maintenance Network maintenance - same as above, was responsible for dealing with network issues that could arise or the maintenance tasks like updating the networks routers and switches Required skills were attention to detail, problem solving, technical knowledge, teamwork
Ausbildung von Ana Vincenzoni
- 1 Jahr und 7 Monate, Okt. 2012 - Apr. 2014
Occupational safety and health
University of Zagreb
Subjects included - Risk Estimation and Planning, Adult Education, Transport of Hazardous Substances, Safety of Machines and Devices, Working Environment Testing and Alarm Systems, Administrative Procedures, Protection of Persons and Property
- 5 Jahre und 9 Monate, Okt. 2003 - Juni 2009
Traffic engineering
University of Zagreb
Thesis “Project - Automatization of a crossroads in Zagreb, Croatia” - First Class Honours
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Italienisch
Grundlagen
Croatian native Serbian fluent Bosnian fluent Macedonian fluent
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