Anastasiia Zakordonets

• Development and implementation of the anti-crisis communication strategy • Design and introduction of the technical support structure and communication flow • Analysis of the customer experience, product features needs and implementation possibilities • Development and management of different cross-functional projects • Selection and management of the external service providers • Development and implementation of the effective and conclusive KPIs • Budget control and continuous success measure

• Management of the order to cash process for 8 Distributors and Amazon EMEA • Preparation and organization of three successful product launches followed by the launch review • Management of the customer financials, credit holds, order billing discrepancies, backlog reports • Projects and analytics implementation to improve companies’ collaboration flow and decrease operational costs • Management of the cross-functional teams with internal and external stakeholders throughout Europe

• Management of the order to cash process for the franchising partners • Close collaboration with internal and external stakeholders on the open challenges to increase process efficiencies and improve customers’ satisfaction with the company and products • Management of the customer financials, credit holds, order billing discrepancies, backlog reports • Performance reporting • New customers and team members onboarding

• End-to-end management of the charter flight coordinating all parties involved • Settlement of any issues and challenges faced during the flight preparation and execution • After flight retrospective and process improvements • Observation of the international market and negotiation with the potential partnering companies with the following deal closure • Analysis and reporting of the finalized projects