Anatolii Ternovskii

• WMS (E-com): Saved €1.3M via product transformation; doubled sprint predictability using Scrum/Kanban. • Workforce (UKG): Established BA framework for 15 teams; reduced ad-hoc requests by 40% via RACI. Doubled alignment speed via UX prototyping; mentored 5 BAs. • Microservices (TVH): Modeled undocumented domain and delivered 2 critical microservices within SAFe. • Pharmacy (PANTHERx): Optimized Azure DevOps workflow; reduced task variance from 30% to 10% and halved reporting time.

• Developed and managed end-to-end Business Analysis processes, ensuring consistent standards across requirements, documentation, and delivery. • Led full requirements lifecycle management — elicitation, analysis, documentation, validation, and change control. • Drove backlog refinement, prioritization efforts, and stakeholder alignment.

• Built customer websites using 2 CMS: AEMC and SiteCore. • Performed functional, exploratory, ad-hoc, regression, GUI, domain, sanity testing. • Created checklists, test cases, bug reports, Test Result Report. • Presented and delivered demos for the Customer.

• Led requirements elicitation and documentation. Supported integration lifecycle by clarifying use cases, investigating issues, and documenting scenarios. • Managed end-to-end partner onboarding, coordinating discovery and product delivery across the U.S. and Europe.

• Investigated technical issues with IP cameras, firmware, and cloud streaming, gathering diagnostics, reproducing edge cases, and documenting root causes for engineering. • Performed remote diagnostics and device configuration, translating user problems into actionable tasks and ensuring clear communication between users and developers. • Conducted incident analysis for cloud storage and data-transfer failures, creating structured reports and logs to support development teams with problem statements.