Andre Passet

Prepare individual lessons, exercises and tests Keeping track records of the students’ evaluation and progress

Update, collate & present info. & documentation on ongoing evaluations Ensure contact within & outside the EIB, in particular with promoters & the EIB Group Maintain databases on the progress of the evaluations Provide admin. & logistic support for the organisation of activities & missions of complex Evaluation & proactively identify & resolve upcoming problems & admin. coordination in the reporting phase, support quality control & respect of deadlines, as Evaluation reports to the Board of Directors

Assist the Head of Division (HoD) & Loan Officers (LOs) during the lending process & in the follow-up and monitoring of projects Finalise, distribute & file documents & reports prepared by LOs Oversee of the whole lending procedure (monitoring of deadlines, keeping statistics & work plan up-to-date, ensure that procedures are followed) Handle telephone contacts with clients Preparation of reports & statistics on the Bank's activity Organisation of meetings & business trips for the HoD & LOs

Assist the Chief of Operational Security Collaborate with the Austrian Ministry of Foreign Affairs and the Austrian Police Collaborate with other Departments within the Embassy, Consulate of France, Permanent Representation of France with the United Nations Office and the International Organizations Writing reports of demonstrations taking place in front of the embassy Scheduling the team's working shifts Monitoring and managing the whole Security System

Management of the truck driver’s route to be followed Preparation of price quotation, invoicing, credit notes Management of the end to end order process for Express-Interfracht’s customers Keep and maintain ERP system up to date Find goods online, call the clients and negotiate prices

Forecasts, delivery, invoicing, credit notes Preparation of price quotation, reports and samples to be sent to the customers Management of the end to end order process for Franz Barta’s customers and filing Supporting of Franz Barta’s sales representatives in the United States and France Keep and maintain ERP system up to date

Communication with the client to understand the context and background of the client’s problem/request Communication with the client to understand what has been done so far to fix the problem Develop action plans and drive the whole process to reach the resolution by identifying and engaging appropriate resources Confirm closure with clients Keep complaint management tool (CMT) updated

Welcoming guests, taking of calls, diverse administrative tasks and correspondence

Keep and maintain customers’ database system up to date Organise, coordinate and monitor of the teleconferences

Supervision of the Order Desk Team Supporting IBM’s customers, sales force, business partners and IBM counterparts from initial sales support through contract signing, delivery, invoice and revenue collection in EMEA countries Preparation and management of hardware, software and services contracts Management of the end to end order process for IBM’s business partners and customers, as well as reporting, filing, backlog management and invoicing activities

Translation using German and English, technical language (economy, politics, IT, sciences and business)

German and English, Business Management, European Institutions, French law and economy