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Natalia Saenz

is working from home. 🏡

Angestellt, Vendor Manager, Omio
Berlin, Germany

Skills

Customer service
Support
Customer Support
Inside Sales
Customer care
Inbound
Telemarketing
MS Office
Customer Relations
Customer satisfaction
Customer Relationship Management
Outbound Marketing
Customer inquiries
Sales experience
Management
Project Management
Salesforce
English Language
German
International Team
Customer Experience Management
Complaint management
Administration
Application
Complaints Processing
Dialogue Marketing
Technology
Social Media
Social Media Marketing
Social Media Monitoring
Project Procurement
Tender preparation
PC
After Sales Support
Procurement strategy
Recruitment
Facebook Marketing
Procurement Process
Content
Reliability
Friendliness
Customer orientation
punctual
Sympathy
Seriousness
ability to work under pressure
Fast learner
Flexibility
Organizational skills
proactive
willingness to learn
PC Skills
Responsible
independent
Communication skills
Technical Knowledge
ambitious
Interpersonal skills
thoughtful
Team work
Leadership
Motivation
Integrity
Leadership skills
attention to detail
Empathy
Enjoyment of work
open minded
self-confidence
Assertiveness
Creativity
Loyalty
Negotiation skills
Personal responsibility
willingness to travel
International experience
hands-on mentality
Analytical skills

Timeline

Professional experience for Natalia Saenz

  • Current 11 months, since Jun 2025

    Vendor Manager

    Omio
  • Current 2 years and 6 months, since Nov 2023

    Customer Service and Social media Manager

    Omio
  • Current

    Call Center Agent

    Sykes Enterprises
  • 1 year and 7 months, Jan 2022 - Jul 2023

    Customer Service Manager

    Trade Republic

  • 5 months, Aug 2021 - Dec 2021

    Senior Team Leader

    Convergys

  • 3 years and 3 months, Apr 2018 - Jun 2021

    Team Leader

    Concentrix Global Services GmbH

Languages

  • Spanish

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

  • Portuguese

    B1-B2 (Good)

  • German

    C1 (Fluent)

  • French

    A1-A2 (Basic)

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Runkel

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