Jemimah Ramirez Soto

Welcomed guests and facilitated check-ins and check-outs, ensuring a smooth and efficient process while creating a welcoming atmosphere for guests from diverse backgrounds. Experienced in cash handling, multilingual communication, and conflict resolution with a focus on customer satisfaction. Responded to guest inquiries via phone, email, and chat on booking platforms, ensuring timely and accurate communication. Performed cashier duties, processed payments, and managed daily financial reports.