Andre Silva

Member of SAP HANA Enterprise Cloud (HEC) as Technical Lead, my mission is to delight HEC customers, enabling them to leverage the power of Cloud Computing. + Support customers running on public cloud providers like AWS. + Provide guidance on service integration from/to SAP Cloud Platform. + Enable external access to customer´s systems via Load Balancer. + Data migration from on-premises to HANA Enterprise Cloud over AWS. + Customer´s NPS Average: 8,8

* Member of the global SAP Basis team reporting to Germany and supporting users from South America for SAP and Oracle DB matters. * Technical leader for upgrade/migration and Unicode conversion projects. * Consolidation and Virtualization of Oracle Databases. * Standardization of databases and application following company´s guidelines. * Database compression creating a saving of 1.8 TB.

* Execution of daily checks on SAP systems like: SAP ECC, SAP Enterprise Portal, SAP APO, SAP BW, SAP PI, SAP GRC and SAP Solution Manager. * Oracle RDBMS and SAP MaxDB administration. * Call on Duty. * Incidents tickets level 2. * Homogeneous System Copy of SAP ECC from Productive to Quality environment. * Check and apply Early Watch Alert report recommendations. * Be part of the change management board. * Deploy of Abap and Java packages in the productive systems.

End-Users support, SAP Users access management, Heterogeneous system copies from SAP productive system to Quality systems, daily checks on SAP Systems, SAP printers administration, SAP Change requests administration, SAP Kernel updates, SAP Support packages installation on SAP Solution Manager, SAP Language package installation, Short Dump analysis, SAP Backups administration using Brightstor ArcServe Backup.

User management on AD, SQUID, VPN, QMAIL. Domain Controller installation, firewall rules management. MS Windows and Linux servers management, computers maintenance, Smard-Card readers maintenance, weigh bridge sensors maintenance, McAfee anti-virus management, Microsoft tools management including AD, DNS, DHCP, File Server and Wins, SQL Server management, end-users support.

English for International Business Grammar 700 Reading and Vocabulary