Dipl.-Ing. Andrea Gierke

Business Transformation Centralization Operations Manager for 9 offices 35 Direct Reports

Responsible for providing the leadership for all Operations in the value stream process from the time the District receives the PO through the lifetime connectivity with the customer. Processes include: Order management, Parts inventory, Inside sales, Service coordination, Service Management, Invoicing and collections, Customer satisfaction.

* Served as Service Manager responsible for the territory of the Northwest of the USA * Managed and supported a team of 10 Technicians and 2 Service Coordinators. * Generated revenue by responding to customers, and assessing actions regarding service needs, appropriate service programs and personnel to meet customer requirements. Driving profitable growth and increased service revenue by 25% annually.

Project Manager for worldwide SAP Implementation in Atlas Copco Customer Centers – Project preparation, pre-blueprinting, blueprinting and built phase: - PMO responsibilities. - Project Manager for Pilot Countries with recruitment and responsibility for local Project Teams into said countries. - Development of a mid-level Project Plan as well as detailed 90 days Project Plan. - Internal Audit responsibility. - Engagement with Group Management and Stakeholder Management. - Business Process Outsourcing

- Managing ABAC export department with specialization in DIY and semi-professional compressor equipment, with employee responsibility. - Responsible for export turnover through distributor business worldwide. - Implementing corporate strategies and new sales strategies growing the business by 13% quarterly. - Planning and executing new product launches and sales promotions. - Developing and coordinating new export accounts/businesses. - Calculating and negotiating price strategies and conditions.

- Responsible for export turnover in countries of Europe, in Russia, Australia and North America. - Development and coordination of new export accounts/businesses. - Calculation and negotiation of price strategies and conditions. - Distributor support with marketing/sales activities to increase their name recognition. - Technical support to distributors concerning machine dimensions and capabilities, projects and practical employment. - Negotiation of additional product portfolios with suppliers.

Medizintechnik