Andrea Jedlicka

I dealt with online collections and payments, premium related queries, investigation of client payments and general administration of accounts. My responsibilities included: Allocation of money/Cash Transfers/Investigation of Statements, all refund payments (Claims, Surrenders etc.) and Manual Direct Debits, complex payment queries/statement queries/complaints, sending out manual arrears letters, direct debit run/Bounces/Month-end account reconciliation and sending out renewal letters to clients.

My responsibilities were: Answering calls and arranging meeting Maintain the archives of documents and paperwork Arrange for the travel and boarding requirements for stuff Ensure timely and accurate delivery, and pick up of office material Stock control and ordering Organization special events and team building.

My responsibilities were: Social host daytime entertainment program Independent management of a fitness, beauty school and kids program. Organization of sport tournaments. Ordering stock for entertainment program. Administrative tasks (sending monthly report, writing seasonal report). Human resource coordinator.