Andrea Kwok

Managed an exclusive Retail Portfolio for Australia and its reporting Reduced the overall ageing of portfolio and AR by 30% Involve in supporting the core operation which covers Order to Cash (O2C) Responsible for Customer Queries on their account overdues, receivables and cash Reconciliation of unallocated and unknown payments Cash application and payment matching Improved and enhancing current processes, reporting, workflows and governance Dispute management

My daily tasks involves solving disputes, analyzing overdue balances, developing new processes and governance, cash collections and assisting in audit. Occasionally, I participate on various CSR and on-job projects. My manager and team are based in Mexico. I also work with various focal contacts in Asia, Romania and Spain. My portfolio value is in between the range of USD$30mil and throughout the years I have worked for HP Inc, I am pleased that my achievements for the targets set has been 80%.

As a Management Trainee attached to the CEO and Management Department, I participated in assisting on Adhoc tasks and worked with various business functions regarding the Agencies and Agents. Many tasks involved with working with the CEO, Vice President and senior colleagues of the company. Examples of my role are calculation agent's commission, brainstorming new ideas on event planning and potential lucrative campaigns to bring business to the company and working with agents on their queries.

Business Statistics, Management and Financial Accounting, Economics for Business and Accounting, Business Information Systems and Accounting, Business Law, Tax and Tax Planning, Corporate Finance , Human Resources Management, Audit and Corporate Governance

Culture, Language and Communication, Accounting Techniques and Reporting, Critical Thinking Skills, Statistical Techniques, Introduction to Psychology, Business Communication