Andreas Prenninger

- Procuration - Strategic and budgetary oversight of all Operations departments * technical: datacenter IT (infrastructure, application and services), office IT, release management * business: customer integrations & customer support, project management & release planning, account management, business intelligence and reporting - Program director to rework main product line - Driven organizational changes to improve team structure and composition for enhanced efficiency and communication

- Teamlead Account Management, Project Management and Client Integrations - defining key performance indicators and standard processes to increase customer success - Reduced time to market for integration projects by increasing visibility and optimized processes - Led crucial change and technology program to move towards continues delivery, DevOps and K8s based architecture to reduce deployment time - Led a major roll-out project to a new market and new regulatory requirements

- Managed client expectations and ensured projects were delivered within time, quality and budget - Project owner, led multi regional rollout of SaaS based systems (Europe, Africa, Middle East & Australia) - Managed development and change management process to successfully implement a new cross regional SaaS ERP system (10.000+ development man hours) - Team management including: operational structure, definition of employee and team objectives, recruitment and compensation program orchestration

*) Led and driven the communication with headquarters of multi-national clients for a successful payroll implementation across client regions *) Managed expectations and escalations related to client payroll implementations with local ADP partners *) Managed UHRA (Universal HR Adapter) internal changes with ADP Streamline partners (mainly Europe and South America) to extend and strengthen the ADP Streamline network *) Defined documentation and guidelines for a successful partner alignment

*) Delivered marketing-related websites for online gaming, traditional and agile software development methodologies *) Performed the SCRUM Master role within the Marketing Web Development Team *) Managed two development teams with 5 internal developers and 2 business analysts - these teams would be extended with external resources *) Orchestrated 3rd party deliverables within different time zones *) Standardised reporting for project management in agreement with management and project stakeholders

- Planned and orchestrated an employee service questionnaire - Delivered weekly status report to project owner - Gathered requirements and evaluated the best option for an online questionnaire (tool selection) - Lead development of Access 2007 database to import questionnaire data, created reports and export function to MS Excel and MS Word

*) Project Manager as well as Sub-Project Manager for one of three projects within a larger IT Programme *) Business Intelligence Resource Management for a team of 14 *) Planned and tracked IT-related projects and work packages as part of a team of three release project managers *) Developed and planned the Annual Corporate Roadmap with special focus on IT

*) Co-supervised and managed several Business Intelligence projects from the design phase to the rollout at the client *) Organized and hosted meetings to determine customer requirements *) Performed customer consulting *) Organized and hosted customer trainings *) Developed data collection-processes (ETL) on MS SQL Server *) Developed cubes and Created cube-reports *) Ensured expected quality was delivered

Developed software to gather and analyze employee feedback and hosted the follow-up software training for HR department.

Developed software to manage the company library and to perform and evaluate a recruitment questionnaire.

Major in Project and Quality Management

Project and Quality Management