Andreina Delgado

Italian & Spanish Market

Providing support to the Executive Director, as well as managing and supporting the Information Technology department

At Bip. Andreina worked as a Strategy Consultant participating in reengineering processes projects for companies such as:  RED ELECTRICA ESPAÑA – Spain.  TELEFONICA – Germany.  TELEFONICA – Spain.  Renfe (Red Nacional de los Ferrocarriles Españoles) – Spain.

Assistant manager to an Automatic Data Capture Project for the different processes of the steel corporation. Technical Advisor and Systems Analyst duties included: •On-site support for main plant and remote support for the rest of the plants located in rural areas. •Management of the PBX MD110 Ericsson - configuring and maintaining more than five hundred voice extensions through the terminal emulator WinFiol, and also through the Extension Manager application.

ISO 20000 – IT Service Management

Upper second class