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Andrejs Gorskovs

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Jira
Confluence
AdWords
Google Analytics
Aha! Product Management
Smartsheet
Opencart
Wordpress
Asana

Werdegang

Berufserfahrung von Andrejs Gorskovs

  • Bis heute 5 Jahre und 11 Monate, seit Aug. 2019

    Airbnb.com - Customer Success Specialist

    Webhelp

    • Providing friendly and efficient customer service to the worldwide Airbnb community, being the first point of contact. Solving professionally community requests, including urgent situations. • Mediating in situations between users. Researching information and troubleshoot problems using available resources. Proactively and independently working to meet targets and goals.

  • Bis heute 9 Jahre und 7 Monate, seit Dez. 2015

    Operation manager and Co-founder

    SIA HEYDAY

    Successfully created and developed rhythmic gymnastic e-commerce shop operating across Europe and being a market leader in Baltic countries.

  • 1 Jahr und 6 Monate, Nov. 2017 - Apr. 2019

    Operation Manager and Co-founder

    TopSquare Latvia

    Established and managed VR entertainment business. Expanded and grew business to 3 VR arenas, managed up to 15 part-time workers.

  • 1 Jahr und 2 Monate, Okt. 2017 - Nov. 2018

    Junior Project Manager

    4Finance Group

    • Assisting a senior project manager in large size cross-border projects (Product portfolio extension and strategic product/platform development in Europe and Latin America) in a highly regulated FinTech environment. • Leading internal IT audit project. Created a process and improved communication between departments leading to 30% faster resolution of open tickets and decrease of the total number of all IT issues.

  • 1 Jahr, Okt. 2016 - Sep. 2017

    Business Research Analyst (4Finance HQ Graduate Scheme)

    4Finance Group

    I was one of 3 HQ Graduates that was chosen for the 4Finance Graduate Program. The rotation program consists of 3 different departments during the year (Project management office, Operation department, Business support department). Placement in Project management department was extended for an additional month to finish the project. After completion got an offer to stay in the PMO department.

Ausbildung von Andrejs Gorskovs

  • 2019 - 2019

    Course: eLab Complete

    CIEE Entrepreneur Lab

  • 3 Jahre und 10 Monate, Sep. 2011 - Juni 2015

    Law Sciences

    Baltic International Academy

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Latvian

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