Andriy Alexandrov

Finished online course and got the certificate

Specialist

Providing outstanding customer service in the aircraft to impress our customers, recognizing cultural differences and individual needs. Working within a team of Cabin Crew to time constraints to ensure that all elements of the Qatar Airways product is successfully delivered to our passenger’s satisfaction. Ensure Qatar Airways high level of safety standards on board the aircraft always for the safety of passengers and employees.

Provided personal assistance for guests from 1539 rooms property.

Providing banking service for customers around the world on the phone calls, messages, emails, web chats and Skype. Testing and promoting products of bank's IT laboratory (SiteHeart, Deepmemo, Liqpay, PR24, Bonus+). Resolving client’s complaints and ensuring service recovery. Ensuring all team is updates about newest memos and regulations during briefings and by email. Monitoring all banking online products, informing programmers about any issues. Preparing reports every hour in any occasions.

Ukrainian, Slavic, Roman literature