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Andrzej Kroc

Bis 2013, Chief Executive Officer, BRE Centrum Operacji
Łódź, Warszawa, Polen

Fähigkeiten und Kenntnisse

Skills & Expertise: Executive Management
Outsourcing Management Outsourcing
BPO Nearshore
Offshoring Shared Service Center
F&A Operations Outsourcing Advisory
Start-ups Development Strategy
Operations Management Operations Improvement
Process Optimization Process Migration
Innovation Management Lean Management
Project Management Management by Objectives
Banking Team Building
Employee Engagement Values-based Leadership
Spin-off Cost Reduction Strategies
Interim Management Public Speaking Expertise
efficiency increase
customer service quality and employee engagement.

Werdegang

Berufserfahrung von Andrzej Kroc

  • 8 Monate, Aug. 2012 - März 2013

    Advisor for Management Board

    BRE Bank SA (Commerzbank AG Group)

  • 1 Jahr und 2 Monate, Jan. 2012 - Feb. 2013

    Chief Executive Officer

    BRE Centrum Operacji

    400+ employees; operational SSC Shared Services Center for BRE Bank Group processing majority of back office activities for corporate and retail banking areas of BRE Bank.

  • 4 Jahre und 2 Monate, Nov. 2008 - Dez. 2012

    Chief Executive Officer

    CERI Sp. z o.o.

    CERI (600+ employees) was established in 2003 as one of Poland’s first outsourcing companies. Spin off in 2012 to BRE Centrum Operacji Sp. z o.o. (BRE Bank Group) and CERI International Sp. z o.o. (Commerzbank AG)

  • 6 Monate, Jan. 2012 - Juni 2012

    Chief Executive Officer (interim management)

    CERI International Sp. z o.o. (Commerzbank AG Group)

    200+ employees; BPO company providing services in areas of transaction banking and document management. Since March 2012 Commerzbank AG. - the second-largest German bank - has been a sole shareholder of CERI International.

  • 2 Jahre und 1 Monat, Nov. 2006 - Nov. 2008

    COO - Member of the Board

    CERI Sp. z o.o.

    Chief Operations Officer - responsible for Operations, IT and Logistic.

  • 3 Jahre und 2 Monate, Okt. 2003 - Nov. 2006

    Customer Service Dpt. Head

    CERI Sp. z o.o.

    Responsible for building and managing of business development and sales.

  • 6 Monate, Apr. 2003 - Sep. 2003

    Transaction Banking Team Head

    CERI Sp. z o.o.

    Responsible for transaction banking operations incl. domestic and foreign settlement for mBank and Multibank clients.

  • 6 Monate, Okt. 2002 - März 2003

    Advisor in Banking Operations Dpt.

    BRE Bank SA (Commerzbank AG Group)

    Project team member and advisor at core transaction banking system implementation project.

Ausbildung von Andrzej Kroc

  • 1990 - 1995

    Business, Management, Marketing, and Related Support Services

    University of Lodz

  • 1989 - 1990

    German Language and Literature

    University of Lodz

Sprachen

  • Polnisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Fließend

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