Dipl.-Ing. Angela Maragkopoulou

Public speaker addressing topics of IoT (product, innovation, IIoT, Consumer products, scaling), Artificial Intelligence (applied, enterprise, transformational, organizational effectiveness, AI translation), Scaling, Lean Start-up, Design Thinking, Women in Tech/ STEM. Upcoming events: Big Disruption, Amsterdam 11th and 12th of April

•Heading a 300+ organization across 6 Locations operating Vodafone IoT, UC and virtualized Services globally. •Run Customer Experience, Service Quality and Operational Excellence for millions of customers. •Pioneering in AI Translation and Data Driven Digital Transformation, slashing Automation and Prediction Tool Implementation times and achieving a negative reaction time.

•Accountable for the Commercial and Service Management of big multinational customers of Vodafone Global Enterprise with a multi-product, multi-solution portfolio in a Region generating 40% of VGE revenues. •Uplifted the Vodafone MNC companies NPS in Central and Eastern Europe. •Safeguarded 1b Euros of VGE revenue in Germany, Czech Republic, Romania and Hungary as well as several Vodafone Partner Markets (Swizerland, Austria and Estonia)

•Specialist in Strategy and Transformation. Operating Model, Process Optimisation and Resource Management. •Dramatically decreased the Fixed Portfolio Delivery Times in the APAC Region. •Improved Customer Experience Build NPS in APAC. •Strong MNC Enterprise Customer and Partner Network in APAC.

•Managed Technical Project Managers in 5 locations accountable for International IT Delivery Projects. •Achieved 100% of Delivery Project on Time and on Budget. •Responsible for Solution Design and Implementation, Vendor and Partner Management. •Achieved efficiencies yearly driving effective Vendor Tenders across Europe.

•Managed IP and IT Operations Engineers operating IP and IT Operations for Greece, Italy and Albania.. •Accountable for 24x7 2nd Level Support of highest Standards. •Improved Operational Excellence metrics by 70% yoy continuously. •Improved preventive maintenance metrics for Vodafone Italy Networks.

Thesis subject: "The liberalization of Maritime Transport Market in Greece".

Thesis subject: "Equalization Algorithms for xDSL modems" Specializiation in Neural Networking, Artificial Intelligence, later Core Data Science

Direction of Electronics and Telecommunications. Core Data Science and Neural Networks, Thesis in "Neural Networking and Fuzzy Logic Algorithms on Speaker Crossover Functions" Activities and Societies: Interest in Astronomy and Astrophysics. Report on "The effect of the Shomaker-Levy on Jupiter"