Anita Puhl

Specialist Travel Management Business Travel Contracting and Negotiation Reporting and strategic planning First & Second Level Support

I deliver creative, personalized and authentic holiday experiences to our clients. Due to broad knowledge of tourism destinations and empathic counseling I was able to establish a good base of regular customers and generated a high turnover. As being well-known for having in-depth knowledge of Cuba, many customers and colleagues contact me directly for advises and bookings on a frequent basis.

As Chief Representative, destination and team leader, I was entrusted with the overall responsibility of various destinations and teams worldwide, by ensuring a smooth process of the daily business, a high degree of customer satisfaction, team motivation and financial success of the destination. Due to my strong communication and language skills, as well as positive and confident appearance, I could create strong relationships with excellent cooperation.

Business Administration, Destination Management, Entrepreneurship, Human Resource Management, Tourism Marketing, E-Tourism, Market and Tourism Research, Business English, Strategic Management, Controlling and Finance

3 Languages: English, Spanish, French special training in all fields of tourism business - Reception & Concierge, F & B Management + Sommelier, Business-Administration (Accounting, Statistics, Office-Programms) Presentations