Anja Mehner

Responsibilities included: • Provision of Wholesale Partners with Multimedia Material • Support of Boutique and Brand Events • Support & Implementation of CRM Activities • Project Management “Panerai Boutique Renovation”

Responsibilities included: • Product Management & Quality Control • Organization of Workshops & Support of Event Department in international High Jewellery Client Events • VIP Client Management

Responsibilities included: • Customer Service & Style Consulting • Shop floor Activities (e.g. Visual Merchandise) • Inventory & Cash Reconciliation

Responsibilities included: • Coordination and Planning of Production Processes & Logistics • Interface between national and international suppliers • Product Quality Assurance

Responsibilities included: • Implementation of CRM activities • Realization of broad customer services, including order customization, shipping and realization of individual customer requirements • Aftersales and Return Management

Practical Semester in the department of Production and Operations

Grundpraktikum im Rahmen des Studiums (insgesamt 13 Wochen aufgeteilt in 3 Abschnitte: 02/2014 – 03/2014, 08/2014 –08/2014, 02/2015 – 02/2015) Floor Management & Sales Associate in the Designer and Men’s Department

Business Skills, Managerial Costing and Accounting, Human Resource Management

International Leadership, Retail Controlling & Project Management, Brand & Communication Management Sourcing, Range & Service Management, Logistics & Supply Chain Management, Strategic Management, International Marketing, Costing & Finance Management