Ann Hyland

-Established change management and deployment plan within Partner Sales organization -Coordinated the creation and rollout of PRM training -Published Partner newsletter and facilitated integration update calls with key stakeholders -Created system/process support structure for individuals within the Partner organization -Developed and refined new processes required due to the integration -Lead escalation and investigated any issues brought up that were caused by integration for Partner Sales.

-Designed process flows for Lead-to-Cash for global direct sales organization -Investigated issues experienced by sales related to Salesforce.com, Order Capture and PeopleSoft Financials. -Identified and prioritized projects required to address issues identified during workshops with the global sales organization -Established change management plan to deal with system implementation of a tool to automate the sales calculation of commissions.

-Managed the day to day activities of the Best Employers study -Created timelines to ensure specific project milestones were achieved -Coordinated the activities of the Communication staff that works on the study -Provided financial analysis to project Stakeholders -Liaised with multiple internal and external vendors -Involved in the design and architecture of the online reporting site -Created process and procedural documentation for various aspects of the study.

Business Analysis

Interdisciplinary in legal studies