Anna Balyabina

• Managing Priority IT projects cluster teams • Communication with the internal customers, drawing up a development plan, evaluating and prioritizing cluster IT goals • Managing IT cluster environment: Updating the Conceptual Architecture, Planning, and Disposal of Transport System Clients

• Deployed a data warehouse. Implemented more than 30 data marts. Cut lead time by 30% • Team management (Data Engineers, Systems Analysts team of 10 persons) – defined KPI; monitored performance; planned, prioritized and refined backlog; gave feedback • Project management – organized and coordinated activities between cross-functional departments (business, data-people, IT) • Communication and collaboration with the product teams, drawing up a project plan • Managing projects of migration for 12 teams

• Developed CRM strategy for Mall’s customers – onboarding, cross-sell, retention • Integrated vendor solution of the new CRM system and moved all business processes to it • Analytical segmentation of customer base for marketing communications. • Project management – organized and coordinated activities between cross-functional departments; financial planning; risk assessment • Implemented stakeholders’ functional requirements based on Covid restrictions and rebuilt business processes for one month

Demand function modeling for energy companies: • Prepared data, implemented the model • Planned and conducted experiments • Analyzed the results of the experiments, updated the model

Took part in a project with a top Russian agricultural company: • Developed and implemented a fleet management solution that allowed the client to reduce the cost of capital • Analyzing and assessing stakeholders’ requirements. Expanded system capabilities by implementing functional specifications • Conducted more than 10 training workshops