Anna Slipets

Manage full order-to-cash process, including quotations, orders, shipping, and direct customer support. Coordinate with sales, finance, demand planning, warehouses, and freight forwarders (UAE, Germany, China). Handle complaints, returns, credit notes, and related documentation. Key achievements: Reduced response times for quotations and orders by 20%. Streamlined logistics coordination, cutting delivery lead times by 15%. Improved alignment with finance and planning, cutting order discrepancies by 25%.

Supported CIS sales region with proforma invoices, pricing, technical specs, and sales documentation. Monitored back orders, outstanding invoices, returns, and complaints. Key achievements: Processed 100+ sales docs monthly, reducing pricing errors by 20%. Streamlined documentation and invoicing, improving speed by 30%.

Promoted electronic components and managed customer accounts. Coordinated sales with purchasing and logistics, provided technical support, and represented the company at trade fairs. Key Achievements: Drove consistent sales growth of up to 30% per year. Expanded customer base through proactive relationship management. Improved stock availability and reduced delivery delays by 20%.

Developed new business, negotiated contracts and payment terms, processed orders, and controlled shipments. Key Achievements: Increased client portfolio and repeat business through strong negotiation and service. Improved payment conditions, reducing overdue payments by 20% and strengthening cash flow.

Provided technical support for the operational department. Key Achievements: Improved troubleshooting processes, cutting downtime for the operational team. Supported new system rollouts, helping the team adapt quickly and maintain performance. Built technical documentation to ensure smoother handovers and knowledge sharing.