Anna Suslova

Employee, Service Designer at Zoi GmbH, Zoi GmbH

Degree: BA Integrated Design, Köln International School of Design

Berlin, Germany


Professional experience for Anna Suslova

  • Current 2 years and 7 months, since Dec 2018

    Service Designer at Zoi GmbH

    Zoi GmbH

    Together with the team, I work as a product owner/service designer on digital innovation projects for our clients. • User-focused research to validate assumptions, make research findings relevant and impactful for the team; • Move from the research phase to the concept, develop Use Cases, prepare physical and digital prototypes for tests; • Client work and regular presentation of results; • Facilitate Design Thinking workshops to support colleagues.

  • Current 3 years and 1 month, since Jun 2018

    Service Design Trainee

    Zoi GmbH

  • 2 years and 1 month, May 2016 - May 2018

    Junior Creative Designer

    GoEuro travel GmbH

  • 6 months, Sep 2015 - Feb 2016

    Service Designer / Creation Center, Deutsche Telekom Innovation Laboratories

    Deutsche Telekom AG

    Service Design & Design Thinking Intern Work on future services and product ideas in the field of telecommunication. As part of the team, I was working on concept scenarios followed by design thinking process. Through the internship, I gained experience in design/qualitative research as well as planning and supporting design thinking workshops.

  • 1 year and 8 months, Apr 2014 - Nov 2015

    Freelance Designer GmbH

    app MUSICA PIANO, content management, support with Russian speaking region, handling QA tasks; GmbH. Publishing and Media. MUSICA PIANO offers free online access to tens of thousands of pages of classical music scores in top quality edited by Könemann Music Budapest and other publishers. MUSICA PIANO comes with thousands of recordings by renowned artists in audio and even in video. The recordings are synchronized with the scores - we call these Syntunes. (by GmbH)

  • 1 year and 9 months, Jun 2011 - Feb 2013


    Architecture Bureau A-IDEA

  • 5 months, Oct 2010 - Feb 2011

    Graphic Designer

    Folis Group

  • 6 months, Nov 2009 - Apr 2010

    3D modelling

    Future GIS

    3D modelling for the city navigation project; contact based project;

Educational background for Anna Suslova

  • 3 years and 11 months, Sep 2013 - Jul 2017

    Service Design, Design Research

    Köln International School of Design

    Gained experience in intercultural design projects, service design workshops and also in organising events (Service Design Conference in Cologne, May, 2015). Complete Teacher Assistant Training / Cologne University of Applied Sciences, May 2014

  • 1 year and 10 months, Sep 2011 - Jun 2013

    Design Theory / School of Arctic Design

    Ural State Academy of Architecture and Arts

  • 3 years and 10 months, Sep 2006 - Jun 2010

    Product Design

    Ural State Academy of Architecture and Arts


  • English


  • German


  • Russian

    First language

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