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Anton Bates

Angestellt, Application Support and Test Manager, Trader Media Group
Brighton, Vereinigtes Königreich

Fähigkeiten und Kenntnisse

Line Management
Management
People Management
Service Level Agreements [SLAs] (Set up
Adherence
Reporting companywide)
Process Improvement
Continuous Improvement
Project Management
Strategy
Performance Management
Coaching
Training
Mentoring
Personnel career development
Business Continuity
VBA
SQL
Microsoft Office
MS Access
HTML
C
and Coldfusion.

Werdegang

Berufserfahrung von Anton Bates

  • Bis heute

    Application Support and Test Manager

    Trader Media Group

    Working in the 2nd Byte division (New Media), I am responsible for all the live applications and allocation of work to members of my teams. Identify improvements to and maintain current applications. Appraise, recruit, performance manage team. Project manage new tools and improvements. Identify and implement structural and process improvements to department. Ensure new products conform to standards. Identify and implement support and test strategies.

  • 3 Jahre und 7 Monate, Juni 2001 - Dez. 2004

    Programmer / Analyst

    Royal & SunAlliance

    Support legacy systems (Pension systems written in C) including Ms Office products. Solutions to Issues identified and implremented using the most appropriate tool/language including VBA, SQL, HTML, Office (inc Access)/Excel, VB

  • 3 Jahre und 3 Monate, Apr. 1998 - Juni 2001

    Technical Support Team Leader

    Tiny Computers

    Started as Technical Support technician, worked up to Senior, and then Team Leader. Responsibilities included Team Training, Team management, Hiring, Performance Management, Technical resource for escalation, customer service skills, computer software and hardware problem solving skills. Technical documentation writing, training course writing and presenting.

Ausbildung von Anton Bates

  • 2007 - 2007

    Line Management

    Godalming College

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

  • Französisch

    Grundlagen

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