Ashvin Gidwani

Manage a team and commercial responsibility for accounts across Germany, Switzerland and Italy • Responsible for upselling and cross selling Astound Commerce’s breadth of services across accounts (strategic consulting, advisory, technology and marketing services). • Managing relationships with the software partner ecosystem, collaborating on joint account plans to sell software and services on existing and new accounts.

Conceptualized and implemented a COE focused on ‘outsourcing as a model.’ Identified business opportunities improving both ‘top line’ and ‘bottom line’ efforts. Manage delivery of projects in collaboration with teams in Germany and offshore teams. • Responsible for quality assurance and delivery cadence. Presentation of business benefits and case studies to Syzygy Performance senior managemen

Took accountability with a team of 4 for the west of India and managed >$200K > $1Mil worth clientele for Salesforces’ CORE (Sales, Service & Marketing Cloud). Advocated digital best practices and built C-level relationships with key stakeholders. Oversaw implementation and delivery along with driving adoption of Salesforce technology. Successfully identified $3 Mn in up-sell and cross-sell opportunities (90% closure) and achieved 100% on renewals.

Tasked to build and grow strategic accounts across the West and South of India. Analyzed existing processes, combined solutions, and value sold digital experience packages to C-suite organizations across multiple verticals which drove revenue, optimized costs and mitigated risks. Grew pipeline by 4x and exceeded targets by 125%.

Played an instrumental role in growth trajectory, being the part of the EXPERIENCE CLOUD PILOT TEAM Championed cross-functional teams, ensured implementation & adoption Drove use-cases & showcased investment value of Marketing Cloud Managed book of Business in excess of $30 million. Fostered top clients across e-commerce, BFSI, Tourism & Hospitality, Retail Telco Achieved 100% renewal rate on all cloud applications. 2016 APAC Customer Success Manager of the Year - Presented at Sales Kick Off in Las Vegas

Provided a range of digital solutions to clients via robust strategies and lead a team of 25 (Account Management, Creative, Content and Technology) Took charge of web design & build, customer service, query resolution, social engagement & lead-gen for clients (e-com, Organics, Taxi Service, Retail, etc) Achieved 125% growth in revenue through new brands & innovative solutions

Led customer acquisition for Credit Cards online (web + chat) right through to processing and activation Owned the strategy around content optimization, using web analytics as the basis, and improved conversions online. Drove media buying & creative strategy based on analytic insights (+60% percent) Ran campaigns around activation and adoption (+45% percent increase) YOY increase in conversions - 85 % (public site) & 65% (Secure site)

Privileged Employee no.2 for Accenture Australia’s Digital foray, and took charge of several assignments across APAC, playing diverse roles: Bupa Australia (Engagement Lead): Prepared capability assessment model against the governance. Optimized Media to maximize e-commerce conversions and proposed an initiative based 5-year business case

Media Planner & Buyer for the prestigious brands various brands e.g., Jaguar Proposed ad-hoc online strategies to complement business cycles & evolving technologies along with Financial planning, to ensure maximum ROI and Campaign Management end- 2-end