Avinash Vithanala

SASE, SD WAN, ZTNA

Service provide (ISP) networks, SD-WAN - advisory, troubleshooting, design

1. Planning and Executing Product & Service Migrations for Enterprise across APJC, EMEAR and AMERICAS 2. Lead multiple migration activities for Enterprise customers. Responsibilities include handling Customer Requirements and Migration workshops, providing CRD, Migration strategy, NMP, site specific MOPs and technical escalation support for Migration windows 3. Platform experiences SP: ASR 9K,ASR1K, 7600, 7200, C10K and GSR series Datacenter: Nexus 7K, 5K, 2K Enterprise: Cat 45xx, 65xx, 34xx, 35xx, 28xx etc

Worked in LAN switching wing of global Cisco TAC team 1.Advocate for customer to solve problems of diverse scope and complexity 2.Strong experience in troubleshooting various switching and routing platforms such as 6500,3750,4500,7600,3850,2800,3900 etc for customers around the globe 3.Provide technical support to partners and/or customers for Cisco technologies, products, and/or solutions 4.Responsible for resolving moderately to highly complex technical problems, depending on the customers' need

1.Worked for Cisco ROS (Remote Operation Services) at IPsoft’s NOC as a TIER-2 Network Engineer. Global, monitoring and supporting Cisco’s managed GTM clients around the globe.(AMER, EMEA,APAC theatres, over 6000 devices) 2.SPOC for all IPcm (Change Management) and IPpm (Problem Management) related issue 3.With full access to all layers of networking,responsible for troubleshooting L2/L3 operational issues Handling P1/P2 issues, and escalations 4.Review day to day operations with clients and technical leads

1.Part of the Tier 1 Network support team. 2.Troubleshooting on L2/L3 VPN, RF Links(WiMax, Radwin) , ILL. 3.Troubleshooting E1/E3 circuit issues. 4.Checking Networking monitoring tools for bandwidth utilization, latency etc. 5.Coordination with clients and global Service providers like AT&T, Cable & Wireless, Verizon Business, Sprint, China Telecom, Masergy, Quest etc.