Awais Malik

Responsible for supporting cruise ship operations, including guest reception, logistics coordination, inventory monitoring, and resource allocation. Ensured smooth transportation of international guests to private chartered trains while maintaining service quality and compliance with operational standards. Actively contributed to daily port operations through effective communication and cross-functional collaboration.

In my role at AML Watcher, I was the port of call for new clients, guiding them through our tech landscape with ease and clarity. I turned complex tech concepts into simple, understandable language, ensuring a smooth start for each client. My days involved troubleshooting, providing stellar support, and acting as a crucial feedback link between clients and our product development team. Collaborating closely with sales, tech, and customer service, we worked as a unified force to enhance client experiences. E

Demonstrating product and aiming for first contact resolution. Providing AI based Identity Verification Solution (SaaS). Helping in API integration and any tech issues or customisations. Providing KYC, KYB, AML, KYI checks and services perfectly tailored to the business requirements of Crypto, Trading, Gaming, Fintech, blockchain and various other platforms.

• Validate and process data using a series of scripts and application • Work on data processing tasks using SPSS/Excel/Quantum and other methods • Receive and process new media, following strict handling guidelines • Risk Identification and assessment • Generating variety of reports based on requests • Work with other department/teams to resolve issues associated with specific loads • Market research and analysis to develop a deep understanding of clients and target market

• Monitored ERP workflows and tracked operational performance, ensuring efficient and safe inventory management. • Inspected products for defects and damages, ensuring compliance with quality standards and minimizing operational risks. • Supported the execution of safety audits and risk assessments, identifying potential hazards and recommending corrective actions to maintain a safe work environment.

Operations, Business Communication, Monitoring & Maintenance of Information Systems related to Maritime. Understanding of the Legal and Compliance requirements of maritime businesses.