Aya Yoshida

• To take care of existing customers especially in IT, CZ, CH, BL, RO, PO,FR • To contact potential customers in Europe • To prepare and lead meetings as well as participation in exhibitions • To provide quotations in cooperation with internal departments and negotiate the prices as well as to manage contracts • To observe the market and competitors as well as to identify target customers • To compile budgets and forecasts

• Interfaced between Japanese suppliers and European customers • Supported and consulted the costumers concerning products, delivery schedules and quality • Solved problems in matters of qualities, delivery schedules and price • Offered quotations and negotiated the prices • Prepared and led meetings as well as participation at an exhibition • Visited the customers and potential customers • Issued orders and invoices with SAP

• Translated the documents from Japanese into English, and vice versa • contacted other national teams

• Written an article about Chechen refugees in Europe (including interviews and extensive research) • Suported arrangements • Communicated with other NGOs and refugees (via telephone, email, letter)