BRIAN SNEAD

Bis 2021, User Experience Researcher, SoundCloud Ltd.
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Usability Testing
Usability Research
User Centric Design
Usability
Englischkenntnisse
Deutschkenntnisse
User Experience
User Research
Online Surveys
Statistical Analysis

Werdegang

Berufserfahrung von BRIAN SNEAD

  • 1 Jahr und 2 Monate, Feb. 2022 - März 2023

    Lead User Experience Researcher

    JOIN Solutions AG

    -The company's first researcher, I've used a bare bones interviewing, testing, and survey framework to bring unified user knowledge as well as quick wins to design choices and Product strategy. -I’ve given regular presentations at the company level for quick, tasty insight bites, as well as hosted in-depth explorations of findings.

  • 3 Jahre und 7 Monate, März 2018 - Sep. 2021

    User Experience Researcher

    SoundCloud Ltd.

    - Qualitative researcher in the Creator-to-Fan group playing the lead researcher role in multiple business-critical and experimental initiatives. - Lead User Experience Researcher for the Listener business line (2018 - 2020) - Team responsibilities included hiring for expansion of UXR team in 2020 and 2021, onboarding new researchers, research ops, administrator of all UX vendor tools and relationships

  • 2 Jahre und 2 Monate, Aug. 2015 - Sep. 2017

    Senior User Experience Designer

    Asurion

    At Asurion, I developed and led the User Engagement initiative for tactical, strategic, and contextual research for all 3,000 users of the flagship product (Soluto Connect). I also researched, compiled and produced customer and technician personas, call flow models, experience maps, etc. Before my tenure, none of these standard UX artifacts existed at the company.

  • 1 Jahr und 8 Monate, Feb. 2014 - Sep. 2015

    Senior User Experience Designer

    Pointclear Solutions

    My largest project was a six-month engagement for Best Doctors in which I conducted 10s of hours of interviews and ethnographies across 5 states. Based on that research, I designed the company's feature product, AcceptXPro. I led user research for engagements including stakeholder and user interviews, personae and findings presentations, on-site design thinking sessions with the client, and multiple wireframe iterations per engagement.

  • 1 Jahr und 6 Monate, Sep. 2012 - Feb. 2014

    User Experience Architect

    Birch Communications

    I lead the redesign of CbeyondOnline, the flagship customer-facing portal. This included multiple iterations of 100+ slide wireframe deck, analytics reporting, and user testing.

  • 1 Jahr und 1 Monat, Sep. 2011 - Sep. 2012

    User Experience Architect

    IQ

    At IQ, an award-winning digital marketing production house, I was exposed to many different types of clients and projects. Towards the end of my tenure at IQ, I led content strategy and UX/IA for two model-year sites (Yamaha Boats & Waverunners 2013) and conducted stakeholder interviews and participatory design exercises for a large knowledge base (Morgan Keegan)

  • 3 Jahre und 8 Monate, Feb. 2008 - Sep. 2011

    Information Architect

    Georgia State University

    Over my three years there, I developed and conducted usability tests for various interfaces including core and library sites, web portal, online learning, classroom and lab audio/visual components, and back end CMS design.

Ausbildung von BRIAN SNEAD

  • 2 Jahre und 5 Monate, Aug. 2006 - Dez. 2008

    Communication technology

    Georgia State University

    Usability, digital text, aural text, communications theory

  • 2 Jahre und 1 Monat, Aug. 2003 - Aug. 2005

    English Literature

    Georgia State University

  • 3 Jahre und 1 Monat, Aug. 2000 - Aug. 2003

    Music

    University of Georgia

    Piano

Sprachen

  • Deutsch

    Gut

  • Englisch

    Muttersprache

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