Yiannis Lapatas

Leading Consumer Propositions across EMEA at Chubb, shaping embedded insurance and digital protection offers for partners across fintech, commerce and mobility. I set proposition strategy, product scope and customer journeys, bridge business, design and technology teams, and align underwriting, legal and delivery from concept to launch. I support go to market with storytelling, prototypes and data driven business cases focused on trust and simplicity.

MindTheLab.io provides business and experience consulting, helping teams redesign customer journeys and brand experiences, modernise marketing through MarTech, automation and data, and connect business goals with product and technology delivery. The focus is customer experience transformation, digital growth and AI driven innovation, delivered through workshops, stakeholder alignment and clear execution roadmaps. * Available for advisory support, project delivery and embedded team collaboration.*

Builds teams based on the dynamic of each group, inspiring and adding the social interaction in the daylife of each group, concept, idea, presentation. Quality director and designer for UX and UI of products.

Freelancing and my role inside projects was a concept thinker and interface design.

As a Design shop I was responsible for Corporate identity and design for any kind platforms and materials and secondary I was planning and do the final treatment of artwork for dry offset and the montaz.