Balaji Shanmugam

Angestellt, Service Delivery Manager, Shell
Wien, Austria

Skills

IT Service Management
Program Management
Product Development
Agile Software Development
Certified Scrum Master
IT Project Management
Creativity
Team work

Timeline

Professional experience for Balaji Shanmugam

  • Current 10 years and 7 months, since Nov 2015

    Service Delivery Manager

    Shell

    Above 15 years’ experience in IT Program, Projects Management in AGILE, SDLC, and ITIL based projects. Currently working in Shell Plc as Service Transition Manager in managing and delivering a wide range of IT projects for Retail Loyalty programs, Site system Implementation, Energy Trading, Gas & Power portfolio for UK & European regions. My role is to lead and deliver projects from Ideation phase to Operate phase along with Project Managers, Product managers, operations & senior leadership team.

Languages

  • English

    C1 (Fluent)

  • Dutch

    A1-A2 (Basic)

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