Mag. Bartlomiej Lepa

-Transition process in Germany: took over the Deal Management processes -Work with Account Managers to provide pre-offer, offer and contract management support for contract set up and maintenance -Execute contract legal and fiscal requirements -Set up and maintain end to end pricing data, including confirming and managing price changes, implementing rebates and charge backs, -Provide support for Sales in owning and resolving Deal Making issue and Customer complaints and master data integrity

- Managing key accounts portfolios - Srceening clients - KYC - Negotiating account contracts and agreements to maximize profits - Communicating with major clients on a regular basis and responding to specific queries - Handling complaints and problems in a timely and effective manner

- Establishing strong, long-term client relationships - Managing large amounts of inbound and outbound calls in a timely manner - Identifying customers’ needs, clarifying information, researching every issue and providing solutions and/or alternatives

International Trade

Public Management