Basem Tohamy

providing technical expertise to the team in the SharePoint and Outlook environment. Responsible for all escalated cases from the Front line Engineers in SharePoint Online and Outlook. Provide SharePoint and Outlook Sessions and training for all Office365 Engineers. Handle all complicated cases in SharePoint Online and Outlook

Knowledge and experience troubleshooting a number of these platforms: Microsoft Exchange, Active Directory, OneDrive for Business, DNS, SharePoint, Skype for Business, Mail-flow and Connectors, Outlook client configuration, PowerShell, SMTP, SSL/TLS Knowledge for Office 365, Office 365 ProPlus, Exchange, SharePoint, Skype for Business, and other Office 365 products Manage Users, security Groups, Password management and licenses for cloud identities