Bastian Poschmann

Responsible for IT Services in Germany, Austria, Switzerland, Poland, Czech Republic, Slovakia and Hungary Supporting 7000+ users in 100+ sites. Heading a team of 45 people

Responsible for IT Services in Germany, Austria, Switzerland, Poland, Czech Republic, Slovakia and Hungary Supporting 7000+ users in 100+ sites. Heading a team of 45 people

Responsible for IT Services in Germany, Austria, Switzerland and France Supporting 4000+ users in 70+ sites. Heading a team of 26 people

Responsible for IT Services in Germany, Austria and Switzerland Supporting 3200+ users in 60+ sites. Heading a team of 19 people

Taking the lead of IT Services in Germany. Heading two departments (Infrastructure and Service Desk). Leading hardware and network standardization inititaves (server decommissioning; rollout of Cisco equipment in all sites in Germany; IP standardization; etc.) Supporting 2800+ users in 50+ sites. Heading a team of 17 people

Develop local Service Desk for DSV Germany (advanced KPI / reporting and Incident Management functionalities). Supporting 2000+ users. Heading a team of 5 people

Building up a local Service Desk for DSV Germany (Ticketsystem, Hotline, KPI's etc). Supporting 2000+ users. Heading a team of 5 people

- Koordination IT-spezifischer Tätigkeiten - Systemadministration - 1st / 2nd Level Support (intern/extern) - Kundenanbindung - Administration Active Directory - Einrichtung mobiler Geräte (Apple, Windows Mobile) - Administration der Hardware (Scannertechnik, Netzwerkkomponenten, Zutrittssystem etc.) - Wartung und Pflege des Zeiterfassungssystems - Schnittstelle zur Lohnabrechnung und Personalabteilung - Reporting im Bereich Personalmanagement - Kostencontrolling im Bereich IT